Getting Started in Retail & Customer Service
Learn what retail and customer-service work looks like behind the counter and on the floor, the basics of POS, cash handling, and customer interaction, and how to grow toward merchandising, inventory, or loss-prevention roles. After finishing you can interview for sales associate or cashier jobs with confidence.
Guides in This Path
About this skill
Introduction to Retail & Customer Service
The storefront and customer-contact field that sells merchandise, handles transactions, and supports shoppers across retail chains, specialty stores, and service counters. Entry-level roles include cashier, sales associate, stock associa...
Explore Introduction to Retail & Customer Service